Complaints Advisory Service
HAP provides a completely confidential complaints advisory service. If you need advice about what may justify making a complaint, or how to submit a complaint against a HAP member, or against staff or consultants working for the HAP Secretariat, please contact the Regulatory Services Director either by phoning +41227881643 or email by clicking here.
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ACT International staff in Darfur, Monitoring and Evaluation meeting, August 2009
Where there is power let there be accountability
Adrian Henriques, Professor of Accountability at Middlesex University, UK quoted in Are NGOs doing enough to make themselves accountable, Ethical Corporation Magazine, August 2007.
