Complaints Advisory Service
HAP provides a completely confidential complaints advisory service. If you need advice about what may justify making a complaint, or how to submit a complaint against a HAP member, or against staff or consultants working for the HAP Secretariat, please contact the Regulatory Services Director either by phoning +41227881643 or email by clicking here.
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Kargi women, from a Tearfund project, taking part in a focus group discussion in August 2007
"Highly skilled staff who had worked for other NGOs were genuinely motivated to work for Medair because of our commitment to beneficiary accountability."
Fiona Daborn Medair, Indonesia
