Complaints Handling Training
There are two specialised complaints management learning and development services. HAP members are prioritised and selection of participants is based on relevant experience, gender and geographical equity, space availability and date of application. For more information and on-line booking click on the links below:
- Complaints and Response Systems Workshop
- BSO Investigation Learning Programme
2010 Events Calendar
Location
|
Event
|
Date
|
| Bukavu, DRC* |
Sole Agency Workshop on Developing Complaints and Response System - PMU InterLife |
19 - 23 January 2010 |
| Beirut, Lebanon* |
Sole Agency Workshop on Developing Complaints and Response System in Arabic - Christian Aid
|
8 - 10 March 2010 |
India
|
Open Workshop on Developing Complaints and Response System |
29 - 1 April 2010 |
| Beirut, Lebanon* |
Sole Agency Workshop on Developing Complaints and Response System in Arabic - Naba'a
|
26 - 29 April 2010 |
Bukavu,
Democratic Republic of Congo (DRC)
|
Open BSO Investigations Workshop in French
|
7 - 11 June 2010
|
Oslo Norway**
|
Sole Agency Workshop on Developing Complaints and Response System - Bistandstorget |
24 - 25 August 2010 |
| Nairobi, Kenya*** |
Open BSO Follow-up Investigations Workshop |
29 September - 1 October 2010
|
Beirut, Lebanon**
|
Sole Agency BSO Investigations Workshop in Arabic -Naba'a
|
4 - 8 October 2010 |
South Asia**
|
Open BSO Investigations Workshop |
18 - 22 October 2010 |
West Africa**
|
BSO Follow-up Investigations Workshop in French
|
23 - 25 November 2010 |
*attendance by invitation only
**to be confirmed
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