Tearfund has been pursuing Beneficiary Accountability as a corporate priority for several years and certification was awarded for Tearfund's emergency responses in June 2008. We have observed a whole range of tangible benefits resulting from this approach. In projects operating in insecure environments, the commitments to transparency, making information publicly available, participation and facilitating feedback and complaints has enhanced staff security and directly contributed to our community acceptance strategies.
Matthew Frost, Chief Executive, Tearfund