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  • Quality and Accountability Initiatives

 

Current Secretariat Staff

  

Monica Blagescu    

Policy Services Coordinator 
Abuja, Nigeria 

mblagescu@hapinternational.org

 +41 22 788 1641 


Ester Dross    

Complaints Handling Training Officer
Geneva

edross@hapinternational.org  

 +41 22 797 3860  

Pascale Guillot    

Finance & Donor Relations Manager
Geneva

pguillot@hapinternational.org

 +41 22 788 1641 

 

Coleen Heemskerk    

Regulatory Services Officer
Vancouver, Canada

cheemskerk@hapinternational.org

 +41227881641 

 

Maria Kiani    

Roving Representative
Geneva

mkiani@hapinternational.org

 +41 22 788 1641 

 

Jamie Munn

Organisational Development Advisor
Geneva

jmunn@hapinternational.org

 +41 22 797 3860 

 

Smruti Patel

Training Coordinator
Geneva

spatel@hapinternational.org

 +41 227881641 

  

Lieske Pott Hofstede

Human Resources & Office Manager
Geneva

eph@hapinternational.org

 +41227881641 

 

Emily Rogers    

Accountability Advisor
London, UK 

erogers@hapinternational.org

+41227881641

 

Katharina Samara-Wickrama

Acting Executive Director
Regulatory Services Director
Geneva

ksamara@hapinternational.org 

 +41 22 788 1643 

 

Troels Egeskov Sorensen

Accountability Advisor
Port au Prince, Haiti

tesorensen@hapinternational.org

+41227881641

 

Barbara Wigley

Programme & Membership Services Coordinator
Geneva

bwigley@hapinternational.org

  +41 22 797 3860 

 

 

The HAP International Secretariat commits to the People in Aid Code of Good Practice

In December 2009, the HAP International Secretariat made a formal commitment to implement the People in Aid Code of Good Practice. In essence this means the Secretariat will use the People in Aid Code as a management tool and as a reference for the continuous improvement of our human resources policies and practices.

As set out in the 2010-2011 workplan, the HAP International Secretariat will strive to implement the People in Aid Code from 2010, and then seek to achieve verified compliant status in 2011.

"To my mind the stand out success of the Lanka Tsunami program was "Accountability".  It was obvious from the quantitative and qualitative evaluation data that the ops teams learned from, and worked hard to, include accountability standards into each implementation stage resulted in far greater community satisfaction and ownership with outputs. It was great to see happy stakeholders with realistic expectations being met rather than just people who woke up one day with a house, latrine or well (somewhat begrudgingly in some cases)."

Andrew Lanyon, Operations Director (Program Implementation) Lanka Tsunami Response Team, World Vision International

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